Privacy policy.
A bit dry but importantPrivacy Policy & Data Ethics
Last Updated: 01/01/26
At The Cornish Place, we believe being a good business means being a good steward of everything entrusted to us—including your personal information. We are committed to protecting your privacy and being transparent about how we handle your data.
1. Privacy at a Glance
For those in a hurry, here is the essence of our policy:
We respect your inbox: We only send marketing emails if you’ve explicitly opted in.
We don’t sell data: Your information is never sold or traded to third parties.
We are purposeful: We only collect what we need to make your stay exceptional.
You are in control: You can access, update, or delete your data at any time.
This policy (together with any other documents we refer to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Who We Are
The Cornish Place (“we”, “us”, or “our”) is the Data Controller for the information collected via www.thecornishplace.com and during your stay.
Contact: info@thecornishplace.com
Address: The Cornish Place, Gilly Vean Farm, Gwennap, Cornwall, TR16 6BN
3. What Data We Collect & Why
Under UK GDPR, we must have a "Lawful Basis" for processing your data. We’ve outlined ours below
| What we collect | Why we need it | Lawful Basis |
|---|---|---|
| Contact Details | To manage your booking. | Contract |
| Payment Data | To process your stay securely. | Contract |
| Health/Allergies | To ensure your safety. | Explicit Consent |
| Marketing Info | To share farm news/offers. | Consent (Opt-in) |
| Technical Data | To improve our website. | Legitimate Interest |
3. Data Retention & Sharing
We do not hold onto your data forever. We keep booking records for 6 years to comply with UK tax law. Marketing data is kept until you choose to unsubscribe.
We only share your data with essential partners who help us run our business, such as SuperControl (bookings) and Stripe (payments). We ensure all partners are GDPR compliant.
4. Your Rights
Under UK GDPR, you have the right to:
Access the data we hold about you.
Correct inaccuracies or Delete your data.
Object to processing or Withdraw consent at any time.
To exercise these rights, please email us at info@thecornishplace.com.
5. Cookies
We use cookies to ensure our site functions properly. You can manage your preferences via the cookie banner on our homepage or through your browser settings.
6. Concerns
If you have a complaint, please contact us directly. You also have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk